Смарт-трик pinco casino, что никто не обсуждает вопрос
After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.
However, during the course of the complaint, the player had received his winnings. We had confirmed the resolution of the issue and marked the complaint as 'resolved' in our system.
Обычно злоба дня решается сама через пару дней (банк медленно обработал перевод), если вопрос не решилась – техподдержка всячески старается помочь с вопросом.
The player from the Netherlands had trouble withdrawing funds from the online casino. Her account was closed after she won €10,000, and the casino cited restrictions on Dutch players.
When you deposit money it happends a lot that you have to wait hours/days before you have it on you're account.
We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!
The casino had asked for additional credentials, which the player had provided. Despite this, the player had not received any response from the casino. We then had requested the casino to set a deadline for the refund. Finally, the player had informed us that the issue had been resolved successfully. We then had marked the complaint as 'resolved'.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!
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The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.
Leute spielt hier nicht das sind abzocker rtp ist richtig runtergeschraubt die sagen wo anders ist gleich die Lügen habe hier viel eingezahlt man gewinnt nix 300€ Einzahlung Spieldauer 15 Minuten leere freispiele vertraut mir Finger früher waren die gut aber seid 2022 Schrott betrug
The player from Switzerland made a deposit, but it wasn't credited to his casino account. The issue was successfully resolved.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are.
The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.